Everything you need to run and grow your studio
Features
Manage bookings, memberships, payments, marketing, and customer communication in one connected platform–built to make your studio simpler to run and easier to grow.
AI Inbox
Stay responsive without managing every message yourself. The AI Inbox Agent answers routine questions, helps customers with eligible bookings and membership requests, and brings in your team when a conversation needs a human.
Spotfiller
Fill empty class spots, boost revenue, and keep your members connected with effortless, automated outreach controlled by the parameters you set.
Class & Appointment Scheduling
Manage classes, appointments, workshops, events, and more from one flexible calendar. Set availability, booking rules, capacity, pricing, and staff assignments around the way your studio actually operates.
Inbox
Streamline your communication by sending two-way SMS, in-app messages, beautiful emails, Instagram and Facebook DMs from one place.
Sequences
Build automated customer journeys that respond to real activity in your studio. Welcome new customers, convert intro offers, follow up after missed classes, re-engage inactive members, and more—without managing every message yourself.
Staff management, Staff roles and Instructor substitutions
If you have multiple staff members, you can create multiple staff roles that grant your staff varying levels of access to your account. Automate instructor substitutions for your classes and track staff clock-ins within Momence.
Newsletters & Outreach
Hyper-segment your customers and create multiple customer lists for targeted outreach with promos and newsletters across all of your communication channels. Track open rates, clickthrough rates, and more.
Smart notifications
Stay on top of all activity that takes place in your business with our smart notifications, keeping you and your staff ready to support every one of your customers.
Gift cards & Discount codes
Create unlimited gift cards (physical and digital) and discount codes. Choose what items your gift cards and discount codes apply to. Let your customers create and schedule custom digital gift cards.
Spot scheduling
Let customers choose exactly where they want to practice—from a favorite reformer to a particular place in the room. Customize your studio layout and create a more seamless booking experience.
Memberships
Offer any format of memberships you'd like with our robust Memberships offering: unlimited memberships, usage-limited, free trials, and more. Easily upgrade/downgrade and transfer customers between your memberships.
Reporting
Easily visualize your KPIs and dig deeper into your metrics using our comprehensive set of reports. Track sales on a cash-basis and earned revenue basis, run payroll reports, see intro offer conversion rates, and much more.
Community posts and groups
Create community groups and post content (videos, images, audios, blog posts) directly into your groups. Your group members will be able to like and comment posts, and reply to each other's comments. Foster a community amongst your customers by running challenges and posting updates into their feed.
Arrivals
Track arrivals with any key, barcode, or fob system (we support both manned and un-manned arrival-tracking). See logs of when people enter and exit your facility, and integrate with one of our door-access control providers to maintain control over which of your customers can unlock doors at your venue.
Payments and payment plans
Collect payments online and in-person, including cards and direct debit payment methods. Save payment methods on file and easily set up payment plans to charge customers over several periods for your high-ticket items.
Reviews
Collect reviews after classes and appointments with push notifications. Automatically push 5-star customers to leave Google reviews for your business. Embed your reviews plugin on your website to showcase real-time 5-star testimonials.
Website plugins
Embed your class schedules, appointment booking forms, lead collection forms, intake forms, 5-star reviews, and more directly on your website with our plug-and-play code snippets. We work with every website provider to integrate every aspect of your business performance directly with your existing website. Don't have a website? Use our auto-generated business pages.
Ready-made integrations
Explore our integrations with our complementary software partners.
Kiosk and self check-in
Allow your customers to check themselves into classes on their own using our customizable self check-in kiosk.
On-demand video library & LMS courses
Build your own on-demand library that you can bundle with your existing memberships, or sell as stand-alone items. Create on-demand LMS courses for teacher trainings and more.
Lead collection and lead management
Collect leads directly from Facebook lead ads, from your website, or in-person at your studio. Track follow-ups, lead stages, and the health of your pipeline.
Mobile app
Using the Momence mobile app to create a mobile-first presence for your business. The Momence app is strictly a booking app, meaning that your customers will only see your business if that is the only business they have visited. Customers cannot search for other businesses on the Momence app. The Momence app is free, though we do offer custom branded app options.
Retail products & Inventory management
Sell studio merchandise, equipment, refreshments, and other products online or in person. Track inventory and purchases without managing a separate retail system.
SOAP notes
Create SOAP notes for clients attending appointments and classes. Use note templates, note duplication, note locking, and advanced permissions to allow your practitioners to stay compliant when taking SOAP notes.
Recital and costume management
Create recitals, automatically check for conflicts, and organize performances and acts. Allow parents of participants to see dance times and durations. Create costume intakes for semesters and track costume purchase orders to suppliers for each participant
Workouts and WOTD Programming
Create workout templates and workout components with unique scoring systems for each of the workouts. Schedule WOTDs and workouts across multiple programs and allow your members to seamlessly track their PRs, progress, and scoring through the mobile app.
Intake forms
Create custom intake forms that can be sent to clients as standalone forms or as part of specific appointment services. Automatically track client responses and build automations on top of intake forms.
Finally, software you'll love using
Run your studio with one connected platform instead of a patchwork of tools. Momence brings the capabilities you depend on together, so you can spend less time managing software and more time building your business.
Momence mobile app and branded apps
Make it easy for clients to discover, book, and manage classes and appointments on the go.
For a fully branded experience, launch an app personalized with your studio’s name, visual identity, content, and community.
Check out
the Momence app
The best time to start is now
Start for free or book a demo to see Momence set up for a studio like yours.
