You're in good company: Over 60% of Momence customers have switched from another platform
That experience has shaped a clear, supported path to launch that keeps you involved and in control. Before you begin, you’ll understand what can move, what your team needs to prepare, and where Momence will support you—so you always know what’s happening and what comes next.
Switch to a connected system that was built that way.
Your path to launch, clearly defined
From dedicated project management to structured launch guidance, your onboarding experience will reflect your business, the Momence capabilities you’re launching, and the coordination your move requires. We’ll explain what’s included before you begin.
Coordinated onboarding
Work with a dedicated onboarding specialist who manages the project plan, coordinates eligible data migration, and helps the business prepare for an agreed launch date.
- Dedicated onboarding specialist
- Project plan and launch coordination
- Eligible data-migration coordination
- Agreed launch date and cutover planning
- Additional product setup when applicable

Self-guided launch with support from Momence team
Configure Momence with guidance from a launch-support specialist. You’ll receive product training and recurring support calls throughout a structured onboarding period as your team completes setup and prepares for launch.
- Launch-support specialist
- Structured onboarding period
- Product training
- Recurring support calls
- Guidance as your team configures Momence

Studios that made the switch
How Dance Dynamics stopped chasing debt and started building a business that runs without her
How Boutique Barre Replaced Disconnected Tools With One Platform Built for Growth
From Showroom to Multi-Site Success: How R3FORM Built a Scalable Pilates Business with Momence
How Waking Dreams regained stability and growth with Momence
See what switching from your current platform involves.
Choose your current provider to learn what information may be eligible to move, what you’ll need to prepare, and how Momence can support your launch.
MIGRATION FAQ
The info that can be transferred depends on your current software, the format and quality of your data, and your Momence onboarding plan. Before you begin, we’ll help you understand what information is eligible to move and what may need to be set up separately.
Most of the time–no. But it's possible. Whether saved card details can move securely depends on your current payment provider and how that information is stored. We’ll confirm what is possible before launch so you have time to tell clients about any action they’ll need to take.
Typically 2-4 weeks. Your level of migration support depends on your onboarding path. Some customers receive migration coordination through a dedicated onboarding specialist, while others receive guided launch support as they prepare and configure their account. We’ll explain what Momence will handle and what your team will complete before you get started.
The goal is to have Momence configured and reviewed before you begin using it with clients. Many businesses continue operating in their current software while setting up Momence, then move over on a planned launch date. Any potential interruption will depend on your current platform and the way your transition is structured.
Not entirely, but your team will have a role in the process. With guided launch support, you’ll receive training and recurring guidance while your team prepares information and configures its Momence account. Eligible businesses receive coordinated onboarding, where a dedicated specialist manages the project plan and coordinates eligible data migration.
Before you begin, we’ll make it clear what Momence will handle and what your team will need to complete.
Your onboarding experience includes product training and launch-support calls. You’ll learn how to configure the parts of Momence your business needs, work through questions, and prepare your team to use the platform confidently.
Support doesn’t disappear when you launch. You can contact the Momence support team for help with product questions and issues, and you’ll have access to resources that help your team continue learning after onboarding.